TERMS & CONDITIONS/PRIVACY POLICY

Agreement between User and santafeexchange.com:

Welcome to santafeexchange.com.  The santafeexchange.com website (The "Site") is comprised of various pages operated by Santa Fe Exchange LLC.   santafeexchange.com is offered to you

conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms").  Your use of santafeexchange.com constitutes your agreement to all such Terms.  Please read these terms carefully and keep a copy of them for your reference.

santafeexchange.com is an E-Commerce site.  

Santa Fe Exchange sells jewelry, concho belts, vintage silver, collectibles and gift certificates in the United States.  This site is an extension of the Santa Fe Exchange brick and mortar store located in Santa Fe, NM.

Privacy

Your use of santafeexchange.com is subject to Santa Fe Exchange's Privacy Policy.  Please review our Privacy Policy which governs the Site and informs users of our data collection practices.

Electronic Communications 

Visiting santafeexchange.com or sending emails to Santa Fe Exchange constitutes electronic communications.  You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  You may not assign or otherwise transfer your account to any other person or entity.  You acknowledge that Santa Fe Exchange is not responsible for third party access to your account that results from theft or misappropriation of your account.  Santa Fe Exchange and its associates reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.  

Children Under Eighteen

Santa Fe Exchange does not knowingly collect, either online or offline, personal information from persons under the age of eighteen.  If you are under eighteen, you may use santafeexchange.com with the permission of a parent or guardian.

Cancellation/Refund Policy

Returns:  Once your items are delivered, you have 7 days from the date of delivery to ship them back to us for a refund less shipping costs.  Refunds will be made by company check.  Returns shipped back after the first 7 days will be eligible for store credit.  After 30 days, all sales are FINAL and returns will not be accepted.  

If there is a problem with your order, please contact us immediately at santafeexchange77@gmail.com

All returned merchandise must be in its original packaging with all tags attached.  We do not reimburse shipping or return fees.

Return Instructions:  All returns must include a tracking number [USPS, UPS, FedEx].  Please provide us with the tracking number for your return at santafeexchange77@gmail.com.  Failure to do so may delay your return/credit.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use santafeexchange.com strictly in accordance with these terms of use.  As a condition of your use of the Site, you warrant to Santa Fe Exchange that you will not use the Site for any purpose that is unlawful or prohibited by these Terms.  You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.  You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as  well as the compilation thereof.

PRIVACY POLICY

Protecting your private information is our priority.  This Statement of Privacy applies to santafeexchange.com and Santa Fe Exchange LLC and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to Santa Fe Exchange LLC includes santafeexchange.com.  The santafeexchange.com website is an ecommerce site.  By using the Santa Fe Exchange website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Santa Fe Exchange may collect personally identifiable information, such as your:

     First and Last Name

     Mailing Address

     Email Address

     Phone Number

If you purchase Santa Fe Exchange's products and services, we collect billing and credit card information.  This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Santa Fe Exchange's public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on this Site.  These may include:  

     Registering for an account on our Site

     Sending us an email message

     Submitting your credit card or other payment information when ordering and purchasing products and services on our Site.  To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.  We may also gather additional personal or non-personal information in the future.

Use of your Personal Information 

Santa Fe Exchange collects and uses your personal information to operate its website and deliver the services you have requested.

Santa Fe Exchange may also use your personally identifiable information to inform you of other products or services available from Santa Fe Exchange.

Sharing Information with Third Parties

Santa Fe Exchange does not sell, rent or lease its customer lists to third parties.

Santa Fe Exchange may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to Santa Fe Exchange, and they are required to maintain the confidentiality of your information.

Santa Fe Exchange may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

     Conform to the edicts of the law or comply with legal process served on Santa Fe Exchange or the Site.

     Protect and defend the rights or property of Santa Fe Exchange

     Act under exigent circumstances to protect the personal safety of users on Santa Fe Exchange, or the public.

 

Tracking User Behavior

Santa Fe Exchange may keep track of the website and pages our users visit within Santa Fe Exchange, in order to determine what Santa Fe Exchange services are the most popular.  This data is used to deliver customized content and advertising within Santa Fe Exchange to customers whose behavior indicates that they are interested in a particular subject area.

Security of Your Personal Information

Santa Fe Exchange secures your personal information from unauthorized access, use, or disclosure.  Santa Fe Exchange use the following methods for this purpose:

     SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, you acknowledge that:

     There are security and privacy limitations inherent to the Internet which are beyond our control, and,

     Security, integrity, and privacy of any and all information and data exchanged between you and and us through this Site cannot be guaranteed.  

Children Under Eighteen

Santa Fe Exchange does not knowingly collect personally identifiable information from children under the age of Eighteen.  If you are under the age of Eighteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, Santa Fe Exchange may contact you via email for the purpose of providing announcements , promotional offers, alerts, confirmations, surveys, and/or other general communication.  In order to improve our services we may receive a notification when you open an email from Santa Fe Exchange or click on one of our links.  

If you would like to stop receiving marketing or promotional email from Santa Fe Exchange, you may opt out of these communications.  Customers can unsubscribe from marketing emails by replying STOP or clicking on the Unsubscribe button.

Changes to this Statement

Santa Fe Exchange reserves the right to change this Privacy Policy from time to time.  We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or updating any privacy information on this page.  Your continued use of the Site and/or services available through this Site after such modifications will constitute your:

     Acknowledgement of the modified Privacy Policy, and,

     Agreement to abide and be bound by that Policy

Contact Information

Santa Fe Exchange welcomes your questions or comments regarding this Statement of Privacy.   If you believe that Santa Fe Exchange has not adhered to this Statement, please contact Santa Fe Exchange at:

Santa Fe Exchange

525 West Cordova Road 

Santa Fe,  NM  87505 

santafeexchange77@gmail.com

505.983.2043